Pool Owner Testimonials
Installing a pool is a big decision and we needed a team who were clear in communication and guided us carefully through the process. The team at bg’s pools & spas did just that. Many thanks.
We had our pool installed last year with bg’s last year 2017. We had checked out other pool Supplies, came back to bg’s. We loved the honesty of Jason, from the start, Jason kept us updated thru the process. Nothing was a problem, we asked allot of Questions thru the process, they were all answered. We have had allot of fun times in a short time. Thank you Jason & bg’s pools & spas.
Jason and the team were terrific to deal with and were always keen to work in with us to deliver a great result. Excellent team and excellent products.
At the end of last year we decided that a pool was what our family needed to finish off our home, from the very beginning Jason and the team made sure all our questions were answered and went out of their way to ensure we got exactly what we were after. Our pool went in just in time for the Easter school holidays and immediately we knew we had made the right choice. We love our plunge pool and can’t wait for the weather to warm up in spring again! Thanks bg’s for helping us complete our backyard!
A huge thank you to bg’s pools & spas. To Emma, Matt, Jason and all the professional, respectful and friendly team.
We had no idea what a huge and detailed process was involved in having a swimming pool installed. We were updated daily on the next step, and our endless questions were always answered so we felt confident in the team doing the job well. The self cleaning option is the best decision we made for us to enjoy the pool and not worry about cleaning.
We have no hesitation in highly recommending bg’s pools & spas to anyone looking to install a swimming pool. An amazing team that have given us our dream pool just in time for Summer.
Another great experience with the installation of our new pool. Matt, Emma and the whole team are easy to deal with and take great pride in their work. Nothing we changed was any trouble for them and they kept us informed all the way. Controlling a self cleaning pool via app couldn’t be any easier. Thanks again BGs
Thank you so much for our new pool! Its perfect and so glad the process was made as smooth as possible by you, Jase and the team. We really appreciate everything.
Our new bg’s pool is a beautiful addition to our home. The friendly team from bg’s installed it without bother or fuss and the infloor cleaning keeps it sparkling & clear. We are very happy with our pool.
This is our 2nd pool from bg’s & we wouldn’t go anywhere else. The product is fantastic and the service & advice was wonderful. We would highly recommend bg’s to anyone. Our pool brings us lots of joy & fun times as a family.
We would highly recommend bg’s to anyone wanting a pool installed. All the bg’s staff go about their work in a professional manner. The overall process was seamless, we had no worries about what was going on in our backyard.
bg’s listened to our needs & acted in our interests. We are very satisfied with our pool & in particular the service.
We liked dealing with the same person right throughout. Very pleasant staff – both construction & in store. bg’s delivered us a great, quality pool that looks fantastic! We love our pool, were very happy with your service & have recommended your business to many people.
The bg’s staff that worked at our home were always respectful and friendly – they treated our children in a lovely, friendly manner – great group of fellas! The after sales service at bg’s is fantastic – as a new pool owner it is great to know that you can call and be talked through any concern without being made feel silly. The chemical information night was great and really made me see the importance of regularly checking and monitoring the pool water. I have been really surprised at how little chemicals we actually use.
bg’s personalised a business experience – they always greet customers with a smile and have excellent knowledge of products. We had an outstanding experience and appreciate the way you acknowledge clients by name. Always promptly follow up with excellent communication.
We love our pool & have recommended bg’s to many people. We have also heard others say lovely things about bg’s which makes us feel even happier with our choice. The staff were friendly, there was a clear explanation of the process, they were easy to contact & fast to respond. They had a great choice of products, colours, sizes and shapes.
We were impressed with your staff from service techs to pool counter to office. Always bright & cheerful as well as efficient & knowledgeable. The pool shop & water testing service, the info night and the open day are all great. Love the infloor cleaning system! Living in a very windy place we get quite a bit of dust & debris in the pool. Once the cleaning system comes on it gets cleared away & the pool looks beautiful. We have a beautiful pool we are very happy with. So thanks to all the team for a great end result.
A big thank you to bg’s pools & spas for our amazing pool. We could not have asked for a better company to deal with. Your recommendation to put in-floor cleaning in was one we thank you for. We love it! You made building a house & putting a pool in feel like a breeze. Nothing has ever been a problem & you have always been an absolute pleasure to deal with. You & your staff are like one big family & there is always a laugh to be had when you are around. Could not recommend you highly enough.
Our experience with the installation & maintenance of our pool since 2012 has been seamless & it has been a pleasure to deal with you. We regularly use your water testing service & have trouble free maintenance as a result. We would definitely recommend the Vantage self-cleaning & circulation system to anyone considering installing a pool in the future. The initial outlay for the Vantage system may have been a little extra, but definitely worth the money to have crystal clear water all year round. Thanks bg’s!
Matt & the boys were great, always respectful of our circumstances, time & requirements. Overall a delightful experience – highly recommended. Awesome guys, well done!
We would like to extend to you & your team at bg’s pools & spas our thanks and appreciation for the supply & installation of our Compass pool. Buying a pool was a luxury item for us & the choice of a reputable pool supplier was not easy. We are new to the Bendigo area & did not know whom to choose. It was also important to feel confident in the fact that our chosen pool supplier had extensive product knowledge, good customer service & first class workmanship. bg’s excelled on all fronts & we are extremely happy with our new pool. From the onset we were always given excellent service & more importantly our concerns & questions were answered in such a friendly & professional manner. Nothing was ever too much trouble. Due to personal reasons we had to change our pool selection and placement of our proposed pool. This was not a problem to you, & this along with all our other requests, was always dealt with in a no fuss way. Our thanks to you Matt, the lovely Monica (who answered numerous phonecalls & emails promptly & efficiently) and particularly Ash & Pat & their team for their excellent work installing our pool. Our property was always treated with respect & we appreciate that greatly. In these busy days that we often lead it is rare to find a business that supplies both a first class product & service combined – bg’s pools & spas delivers just that! Thank you
Your service & professionalism made it an absolute joy having our pool installed. A rare find in business these days.
Thanks Matt & Emma, the pool is fantastic & I’m telling everyone too! Having bg’s install it was a great decision. A team of courteous & professional workers whose attention to detail was great. Good information about products & follow up service. A great investment for our family & it really does clean itself!
We would recommend bg’s to anyone looking to purchase a swimming pool. Nothing has been too much trouble for the team. Many thanks & very much looking forward to swimming this summer.
We felt we were dealing with a long standing family business. The personal approach & genuine interest shown from the team secured our ‘relationship’. Word of mouth was very positive from your previous clients, as we will now do the same! Cheers & thanks!
We would like to thank the fantastic team at bg’s for helping us make such a great choice of pools. We are delighted with our finished product & feel confident with the quality & durability of our new asset. The team were friendly, knowledgeable & gave expert guidance. They provided us with the best advice, quality upgrades, service & courtesy when installing our pool. We are delighted with the end result & have already had lots of fun making the most of the hot weather. It looks good, cleans itself like a dream & is the perfect size. We would recommend bg’s to anyone looking to take the plunge!
Thank you, Matt and your team for working through those horrible hot days – we love the pool! I really appreciated everyone’s friendliness and respect for our home, it made the whole experience an absolute joy.