Testimonials:

bg’s listened to our needs & acted in our interests. We are very satisfied with our pool & in particular the service.

We liked dealing with the same person right throughout. Very pleasant staff – both construction & in store. bg’s delivered us a great, quality pool that looks fantastic! We love our pool, were very happy with your service & have recommended your business to many people.

The bg’s staff that worked at our home were always respectful and friendly – they treated our children in a lovely, friendly manner – great group of fellas! The after sales service at bg’s is fantastic – as a new pool owner it is great to know that you can call and be talked through any concern without being made feel silly. The chemical information night was great and really made me see the importance of regularly checking and monitoring the pool water. I have been really surprised at how little chemicals we actually use.

bg’s personalised a business experience – they always greet customers with a smile and have excellent knowledge of products. We had an outstanding experience and appreciate the way you acknowledge clients by name. Always promptly follow up with excellent communication.

We love our pool & have recommended bg’s to many people. We have also heard others say lovely things about bg’s which makes us feel even happier with our choice. The staff were friendly, there was a clear explanation of the process, they were easy to contact & fast to respond. They had a great choice of products, colours, sizes and shapes.

We were impressed with your staff from service techs to pool counter to office. Always bright & cheerful as well as efficient & knowledgeable. The pool shop & water testing service, the info night and the open day are all great. Love the infloor cleaning system! Living in a very windy place we get quite a bit of dust & debris in the pool. Once the cleaning system comes on it gets cleared away & the pool looks beautiful. We have a beautiful pool we are very happy with. So thanks to all the team for a great end result.

A big thank you to bg’s pools & spas for our amazing pool. We could not have asked for a better company to deal with. Your recommendation to put in-floor cleaning in was one we thank you for. We love it! You made building a house & putting a pool in feel like a breeze. Nothing has ever been a problem & you have always been an absolute pleasure to deal with. You & your staff are like one big family & there is always a laugh to be had when you are around. Could not recommend you highly enough.

Our experience with the installation & maintenance of our pool since 2012 has been seamless & it has been a pleasure to deal with you. We regularly use your water testing service & have trouble free maintenance as a result. We would definitely recommend the Vantage self-cleaning & circulation system to anyone considering installing a pool in the future. The initial outlay for the Vantage system may have been a little extra, but definitely worth the money to have crystal clear water all year round. Thanks bg’s!

Matt & the boys were great, always respectful of our circumstances, time & requirements. Overall a delightful experience – highly recommended. Awesome guys, well done!

We would like to extend to you & your team at bg’s pools & spas our thanks and appreciation for the supply & installation of our Compass pool. Buying a pool was a luxury item for us & the choice of a reputable pool supplier was not easy. We are new to the Bendigo area & did not know whom to choose. It was also important to feel confident in the fact that our chosen pool supplier had extensive product knowledge, good customer service & first class workmanship. bg’s excelled on all fronts & we are extremely happy with our new pool. From the onset we were always given excellent service & more importantly our concerns & questions were answered in such a friendly & professional manner. Nothing was ever too much trouble. Due to personal reasons we had to change our pool selection and placement of our proposed pool. This was not a problem to you, & this along with all our other requests, was always dealt with in a no fuss way. Our thanks to you Matt, the lovely Monica (who answered numerous phonecalls & emails promptly & efficiently) and particularly Ash & Pat & their team for their excellent work installing our pool. Our property was always treated with respect & we appreciate that greatly. In these busy days that we often lead it is rare to find a business that supplies both a first class product & service combined – bg’s pools & spas delivers just that! Thank you